About NCR
Headquartered in midtown Atlanta, Ga., NCR has over 34,000 employees in 160 countries and solutions distributed in 141 countries.
NCR invented the electronic cash register, the magnetic credit card strip and self-check-out machines. Now it is the #1 global POS software provider for retail and hospitality, and the #1 provider of multi-vendor.
Executive Summary
NCR is the world’s enterprise technology leader for restaurants, retailers and banking sector and it is world #1 POS software provider for retail and hospitality, and multi-vendor ATM software.
NCR being the leading POS software provider, they wanted to manage their POS machines from anywhere and automate most of the management activities.
Customer Challenge
NCR wants a mechanism to secure their POS machines and the infrastructure with industry best practices and the solution must be capable enough to manage the endpoints from a centralized dashboard.
Partner Solution
- Deployed a VMware workspace ONE (WSO) UEM on AWS by integrating file level antivirus system and defining industry best practice baseline in securing the backend machines and POS infrastructure.
- VMware Workspace ONE UEM combines identity and mobility management to provide frictionless and secure access to all the apps across all outlets.
- Windows Server 2016 and SQL Server 2016 deployed to host Workspace ONE & Assist servers.
- Workspace ONE server, Assist & SQL server is collated within a single server. Workspace one device server is on a separate instance.
- AWS S3 was used for the backup of data and EBS volumes along with AMI Snapshots. This was necessary in order to avoid any loss.
- Some other AWS Services used were:
o AWS CloudWatch
o AWS IAM
o AWS Trusted Advisor
o AWS Transit gateway
Results and Benefits
- Managing Endpoints from anywhere is one of the widely requested features by all enterprise organizations and that is exactly what Workspace ONE Intelligence on AWS offers.
- The solution provides NCR insight into app deployment, app engagement and app monitoring, critical NCR POS infrastructure as per the baseline defined in Workspace ONE, which will help in quickly resolve issues, reduce escalations and increase productivity.
- With visibility into device and app usage, Workspace ONE Intelligence helps to optimize resources across the environment.
- The solution also helps to detect and automatically remediate security vulnerabilities at scale by quickly identifying out of compliance devices, applying the latest security patches and automating access control policies based on user behavior.
- We can configure Workspace ONE on AWS, independent of the number of endpoints wherein it will scale on-demand. Moreover, it makes it easy to secure the managing infrastructure.
